Refund & Cancellation Policy

• Paid plans are digital subscriptions (for example, monthly or annual) that unlock premium features for the plan period. Prices are shown in Indian Rupees (₹) at checkout and are inclusive of applicable taxes unless stated otherwise.
• Payments are collected through a third-party payment gateway. We do not store your full card or bank details.
• Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date.

• You can cancel a subscription at any time from your account settings or by emailing teambeastchemist@gmail.com.
• When you cancel, your plan stays active until the end of the current billing period, and it will not renew after that. You keep access to premium features until the period ends.
• Cancelling stops future charges. It does not, by itself, refund a charge that has already been made — refunds are governed by the section below.

Because premium features are delivered digitally and available immediately, subscriptions are generally non-refundable once the billing period has begun. As a goodwill exception, if you are not satisfied with a first-time paid subscription, you may request a refund within 7 days of the purchase, provided you have not made substantial use of the premium features in that period. Approved refunds are for the current period only.

Renewal charges are not refundable once processed. To avoid being charged for a renewal, cancel before your renewal date — you can see it in your account. If a renewal is charged within 48 hours and you had not used any premium feature in the new period, contact us and we will review the charge in good faith.

One-time purchases, including cosmetic or consumable items, are non-refundable once they have been delivered or applied to your account, except where the item was not delivered or is faulty.

If you are charged more than once for the same purchase, charged after a failed transaction, or believe a charge was unauthorised, contact us promptly at teambeastchemist@gmail.com. Verified duplicate or erroneous charges are refunded in full.

Email teambeastchemist@gmail.com from the address linked to your account, within the applicable window, with:

• the email address on your account,
• the date and amount of the charge, and the payment reference if you have it, and
• a short reason for the request.

We aim to acknowledge requests within 2 business days and to decide within 7 business days.

Approved refunds are made to the original payment method through our payment gateway. Once initiated, it typically takes 5–7 business days for the amount to reach you, depending on your bank or card issuer. We refund the amount you paid; we do not reimburse separate bank or currency-conversion charges.

We may update this policy from time to time. When we do, we will change the “Last updated” date above. The policy in effect at the time of your purchase applies to that purchase.

For anything about billing, cancellations or refunds, contact BeastChemist at teambeastchemist@gmail.com.